Terms and Conditions of Sale

Last updated: November 1, 2025

The present General Terms and Conditions of Sale (hereinafter: “GTC”) apply to all services offered on the website www.heveainvest.com (hereinafter: “the Site”), owned by HEVEA Investment Ltd, Unit G, 15/F Tal Building, 49 Austin Road, Hong Kong (hereinafter: “the Provider”), and intended for clients domiciled in Switzerland or abroad.

1. Acceptance of terms

Any order or subscription to a service implies full and complete acceptance of these Terms and Conditions. The Client declares having the legal capacity to contract according to the applicable law.

2. Services offered

The Site offers the following services, among others:

  • Company formation in Switzerland

  • Business modification

  • Commercial domiciliation

  • Fiduciary services

  • Assistance with relocation to Switzerland

  • Business insurance consulting

  • Administrative and accounting management

  • Business transfer in Switzerland

The list of services is not exhaustive. Any service can be subject to a personalized offer upon request.

3. Order and Conclusion of the Contract

3.1. The contract is deemed concluded upon receipt of the order confirmation sent by email, after payment validation.
3.2. The Provider reserves the right to refuse or cancel any order in case of incorrect information or previous dispute with the Client.

4. Price and Payment

4.1. Prices are indicated in Swiss francs (CHF), excluding VAT unless otherwise stated.
4.2. Payment for services is made exclusively online by credit card (Visa, Mastercard, etc.) at the time of order.
4.3. Any order is firm and final after payment validation.

5. Service Execution

5.1. The Provider agrees to perform the services within a reasonable time from the confirmation of the order and receipt of the necessary documents.
5.2. The execution times are given as an indication. No compensation can be claimed in the event of a non-fault delay.
5.3. The Client agrees to provide all the documents and information required for the performance of the service within the allotted time.

6. Right of Withdrawal

In accordance with Swiss law, no right of withdrawal is imposed for intangible services provided remotely. Consequently, any confirmed and paid order is considered firm and final.

7. No right to a refund after the service has been performed

7.1. The Client expressly acknowledges that any order validated and paid for results in the provision of a digital service, personalized or immediately accessible, which cannot be refunded once the service has begun or been delivered.

7.2. The communication of access data, confidential information, supplier contact details, or any other digital or intangible element constitutes partial or total execution of the service, making the order irrevocable.

7.3. No refund request will be accepted once the Provider has begun executing the service, except in the case of a serious or proven breach exclusively attributable to the Provider.

7.4. The Client is informed of this exclusion before validating their order and fully consents to it by accepting these GTC.

8. Responsibility

8.1. The Service Provider undertakes to provide its services with diligence and according to industry standards, but is only bound by a best-efforts obligation.
8.2. It cannot be held liable for direct or indirect damages resulting from the Client’s failure to meet its obligations or from the use of the documents provided.
8.3. In any case, the Service Provider’s liability is limited to the amount actually paid by the Client for the service in question.

9. Personal data

The processing of personal data is governed by the Privacy Policy available on the Site. The Client declares having read and expressly accepted it.

10. Intellectual Property

All content on the Site (texts, images, logos, documents, etc.) is the exclusive property of the Provider or its partners and is protected by intellectual property rights. Any reproduction or distribution without authorization is prohibited.

11. Applicable Law and Jurisdiction

10.1. This contract is governed by Swiss substantive law, excluding any reference to another law.
10.2. In the event of a dispute, the competent courts are those at the Provider’s headquarters in Switzerland, subject to any mandatory contrary jurisdiction.

Legal Information

HEVEA Investment Ltd
Unit G, 15/F Tal Building
49 Austin Road
Hong Kong